6 Tips and 90 Days to Protect Your Business
The next 90 days could make or break the futures of business owners trying to navigate the choppy waters of the COVID-19 pandemic, according to Inc. contributor Brian Hamilton. In his April 2020 COVID-19 centered article, “6 Actions to Take in the Next 90 Days to Save Your Business,” Hamilton, Founder of the Brian Hamilton Foundation, outlines six things owners should do now to survive the economic fallout of the COVID-19 pandemic.
Tip #1 Vigorously Control What You Can
“Vigorously control what you can. Vigorously ignore what you can’t control.” You can’t control the economy; instead, you need to focus on what you can control, he says. His view is that there has never been a more important time to focus, “More than ever, you’ll need to go to war with things within your control.” Now is the time to exercise control.
Tip #2 Guard Employee Morale
During tough economic times, employee morale can be a real issue. Significant drops in employee morale can lead to serious problems with your business, which is exactly what you don’t want to see right now. Hamilton notes that you have to be the general that helps his or her troops rise above potential panic.
Tip #3 Preserve Cash
“Right now, your motto should be: Live to fight another day.” The pandemic means that you need to keep expenses down and watch every dollar. No one knows what the next few months, or the next couple of years, could have in store.
Tip #4 Be First in Line
Business owners should be the first in line for government assistance. SBA and other funds are likely to be limited.
Tip #5 Get Back to the Basics
Start with “monomaniacal customer service.” As always, customers, whether existing or new, are the lifeblood of your business. You can’t afford to lose customers now and that’s why you need to have a laser-like focus on customer service.
Tip #6 Pivot your Product or Service
Small changes to your business can open up new streams of revenue. Even if these streams of revenue are comparatively small, they could mean the difference between sink or swim! Try to step back and look at your business with fresh eyes and strive to find ways to offer something new to your customers. Whatever you offer should be based on your existing goods and services and not require a new, large expenditure.
The COVID-19 pandemic is obviously disruptive, but it won’t last forever. Hamilton’s advice of focusing intensely on the next 90 days is sound advice. You won’t regret looking for ways to safeguard your business for the next 3 months.
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